Our Privacy & Policy
At Chargetech, we are committed to protecting the privacy and security of our customers’ personal data. This Privacy Policy sets out how we collect, use, disclose, and protect personal data in accordance with relevant privacy and data protection laws and regulations.
Collection of Personal Data:
We collect personal data from our customers when they purchase our products, create an account on our website, or subscribe to our newsletters. This personal data may include name, email address, phone number, shipping and billing addresses, and payment information. We also collect information about our customers’ use of our products and services, including usage data, preferences, and feedback.
We may collect personal data from third-party sources, such as social media platforms or publicly available sources, in order to improve our marketing and advertising efforts.
Use of Personal Data:
We use personal data to provide our customers with the products and services they have purchased, to communicate with them about their orders and account status, and to respond to their inquiries and requests. We may also use personal data to send marketing communications and promotional offers that we believe may be of interest to our customers.
We analyze usage data to improve our products and services and to personalize the user experience. We may also use personal data for research and development purposes, such as to develop new products and features.
Disclosure of Personal Data
We may share personal data with third-party service providers who assist us in providing our products and services, such as payment processors, shipping carriers, and marketing partners. We require these service providers to use personal data only for the purposes for which it was shared and to maintain appropriate security measures to protect the data.
We may also share personal data with law enforcement agencies, regulatory authorities, or other third parties where required or permitted by law, or to protect our legal rights, property, or safety, or the rights, property, or safety of others.
Data Security:
We maintain appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, or use. We restrict access to personal data to authorized personnel and implement appropriate access controls and monitoring to prevent unauthorized access. We also maintain appropriate physical and environmental security measures to protect personal data against damage or loss.
Data Retention:
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We may retain personal data for longer periods for research and development purposes, or to comply with legal obligations or regulatory requirements.
Updates to Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices, products, or services, or in response to changes in applicable privacy and data protection laws and regulations. We will notify customers of any material changes to this Privacy Policy by email or by posting a notice on our website.
Contact Us:
If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your rights under applicable privacy and data protection laws and regulations, please contact us at privacy@chargetech.com.au